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Dial-A-Ride
LINCOLN PARK –BUTLER – KINNELON – PEQUANNOCK – RIVERDALE
Program
Since 1977, Five Town Regional Dial-A-Ride has been serving the towns of Butler, Kinnelon, Lincoln Park, Pequannock Township, and Riverdale. During that time Dial-A-Ride has traveled over 4,000,000 miles and transported over 850,000 clients. Approximately 20% of our budget is funded through a grant by the Morris County Board of Chosen Freeholders.
Making Appointments
We do not accept same day appointments. A minimum of 72 hours' notice is required for all trips.
The client must be registered with the service prior to reserving a trip. Appointment reservations can be made by calling 973-835-8885. Monday through Friday 8:30 a.m. to noon.
Eligibility
The Dial-A-Ride service is available to residents who are 60 and older or 18 and older with a disability and no other means of transportation. Persons interested in using the service may be required to undergo an eligibility assessment, and those under 60 are required to provide additional documentation to certify their eligibility. Dial-A-Ride may also be able to provide transportation for people temporarily disabled by illness or injury.
Transportation services provided are for NON-EMERGENCY medical appointments, nutrition sites, shopping, social services, recreational activities, and visitation provided space is available. Priority will be given to Medical trips first.
MEDICAID RECIPIENTS: MEDICAL TRIPS ARE PROVIDED BY LOGISTICARE: 1-866-527-9934
Eligible Medicaid recipients may use Dial-A-Ride for non-medical transportation.
Our volunteer dispatchers are here to answer your calls between 8:30am and 12 noon Monday through Friday. The vehicles operate from 8:30am to 4:30pm. The answering machine is available for URGENT REQUESTS and CANCELLATIONS ONLY.
APPOINTMENT REQUESTS LEFT ON THE MACHINE WILL NOT BE ENTERED.
We do not accept same day appointments.
The client must be registered with the service prior to reserving a trip.
A minimum of 72 hours’ notice is required for all trip reservations.
Service
DIAL-A-RIDE provides curb to curb service to our passengers. Drivers will provide assistance from the curb only. Drivers will not assume the responsibilities of a personal care assistant. Passengers wishing to make reasonable accommodation requests are encouraged to call the office prior to their trips to alert DIAL-A-RIDE of any reasonable accommodations. They will be evaluated and granted on a case-by-case basis. All passengers including those requiring the use of wheelchair or mobility device must be able to reach the curb for Dial-A-Ride to provide service. To see our ADA Policy and compliance Commitment go to www.peqtwp.org